I have worked in health and social care for 37 years.
I am passionate about high quality care delivery and the residents receiving the right care, treatment, and support that they need and deserve.
I have commissioned new services historically and also improved services nationally when I worked for a consultant company. I started working in the care sector as a Carer and worked my way up.
I understand the challenges associated with the job and feel best placed to assist the Carers and ancillary staff on a practical level as there is not a job in the Care home that I haven’t done.
I can empathise with residents and families with regards to how difficult it can be making the decision to move into a Care home and the emotions that may bring about, however seeing the positive changes that the move can make is so refreshing. Boredom, loneliness, and isolation are three plagues that can affect older people and just by being amongst friends, included and valued as a person I have seen the remarkable difference that can make. Independence is a great thing, but we all need a little help and support sometimes, staff are not here to take peoples independence away, we are here to give the extra support that is needed to maintain that independence as long as possible.
To feel safe and secure in a homely environment and to know help is always on hand is so reassuring and it is with that knowledge that I have seen people flourish in the Care home environment. The daily worries are taken care of and residents and families can just sit back and enjoy their time building happy memories and quality time together.
I am really excited to be a part of Ocean Heights Care home. Whilst the home is a beautiful state of the art building with all mod cons and facilities, I can see and feel that the home is filled with care, kindness and laughter, with great staff headed by Karen. Creating "magic moments" and placing the residents at the heart of everything is clearly evident at Ocean Heights.
